Job Type: Full-time
- scheduling restaurant staff and delegating tasks
- supervising the preparation, display, and delivery of food and drinks
- ensuring prompt and friendly customer service
- maintaining quality and service standards
- ensuring all staff are knowledgeable about menu offerings and individual ingredients
- educating staff about potential food allergies and how to make customers aware of these ingredients
- increasing productivity
- ensuring all staff follow strict personal safety, food safety and food storage guidelines
- supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- managing inventory
- interacting with restaurant guests to gauge satisfaction and improve customer service
- responding to customer feedback and resolving conflicts effectively
- operating the point-of-sale system, processing payments, and issuing gift cards
- creating innovative promotions and designing marketing materials
- chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations