Job Type: Full-time
Pay: AED7,000.00 – AED8,000.00 per month
We are seeking a dynamic and courteous Receptionist to join our team at Alpago Group. As the first point of contact for visitors and callers, you will play a crucial role in creating a positive and welcoming impression. The ideal candidate should have excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Front Desk Operations
- Greet and welcome visitors in a warm and professional manner.
- Answer and direct incoming phone calls promptly and efficiently.
- Ensure the reception area is tidy and presentable.
- Visitor Assistance
- Assist visitors with inquiries and provide information about the company.
- Manage visitor sign-in and issue visitor badges as necessary.
- Notify appropriate personnel of visitor arrivals.
- Communication Handling
- Relay messages accurately and promptly to the intended recipients.
- Manage general email inquiries and direct them to the relevant departments.
- Administrative Support
- Provide administrative support to various departments, including handling mail and courier deliveries.
- Assist in coordinating meetings and scheduling appointments as needed.
- Phone System Management
- Operate and manage the company’s phone system, transferring calls to the appropriate individuals or departments.
- Handle basic inquiries and provide information to callers.
- Office Supplies Management
- Monitor and replenish office supplies at the front desk.
- Coordinate with the administrative team to ensure adequate supplies are maintained.
- Security and Access Control
- Ensure the security of the reception area and monitor access to the premises.
- Follow established security procedures for handling visitor access.
Qualifications
- High school diploma or equivalent.
- Previous experience in a receptionist or front desk role is must.
- Excellent verbal communication and interpersonal skills.
- Proficient in Microsoft Office.
- Professional appearance and demeanor.
- Proficiency in handling phone calls with professionalism and efficiency.
Key Competencies:
- Customer Service: A customer-centric approach with a focus on providing excellent service to visitors and callers.
- Multitasking: Ability to handle multiple tasks simultaneously and prioritize effectively.
- Adaptability: Flexibility to adapt to changing circumstances and a dynamic work environment.
- Organizational Skills: Strong organizational and time management skills.
- Attention to Detail: Precision in handling information and maintaining accuracy.