Job Type: Full-time
Pay: AED3,000.00 – AED4,500.00 per month
Role Summary:
We are seeking a polite, efficient, and tech-savvy professional to handle customer communication and administrative support within a design-focused e-commerce environment. The role involves managing customer inquiries, order coordination and website updates.
Key Responsibilities:
- Respond to customer queries via phone, email, and WhatsApp
- Prepare quotations, invoices, and follow up with clients
- Update product details and availability on Shopify
- Use Canva for basic image editing.
- Support daily admin tasks and coordination with internal teams
- Work with tools like Odoo
Requirements:
- 1–3 years of experience in customer service or admin
- Computer proficient with quick learning ability
- Basic knowledge of Canva preferred
- Strong communication and multitasking skills
- Detail-oriented, reliable, and a team player
- Immediate availability is a plus
Salary & Benefits:
- Employment visa and medical insurance
- Annual leave + UAE public holidays
- Air ticket after 2 years
- Supportive, collaborative work culture
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Service/Administration: 1 year (Preferred)