Customer Support & Social Media Executive

    Job Types: Full-time, Permanent

    Pay: AED3,000.00 – AED4,000.00 per month

    Responsibilities:

    Customer Service:

    • Answer phone calls and respond to customer messages in both Arabic and English
    • Assist with product inquiries, resolve issues, and follow up with customers when needed
    • Ensure all communication is friendly, professional, and on-brand

    Social Media & Content Support:

    • Work closely with our Social Media Manager to develop and schedule content
    • Create video reels and product-based content (not personal/face-based) for Instagram, TikTok & more
    • Use our in-house studio to film and edit creative product content
    • Stay up to date with trends and bring fresh ideas to our content calendar
    • Help manage DMs, comments, and customer engagement across platforms

    Requirements:

    • Female candidate (Fresh graduate or up to 2 years of experience)
    • Fluent in Arabic and English (spoken & written)
    • Comfortable using mobile tools/apps to create high-quality video reels
    • Friendly, organized, and customer-focused
    • Passion for content creation and the home décor industry
    • Sharjah or nearby location preferred

    Work Structure:

    • Hybrid position
    • 2 days per week in our Sharjah office (studio access for content creation)
    • 4 days remote work
    • Must be available during standard business hours

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