Reservation Agent – Travel and Tourism

    Employment Type:     Full Time  

    Salary:                        up to 5K AED all-inclusive depending on experience and qualifications 

    Job Location:            Dubai, UAE 

    Job Description:

    • Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
    • Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally.
    • Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately.
    • Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.

    Skills

    Qualifications: 

    • Open to Tagalog speakers, 32 years and below
    • Minimum 2–3 years of experience as a reservation agent or in travel and tourism customer service.
    • Excellent verbal and written communication skills, with the ability to interact professionally with clients and suppliers.
    • Proficient in travel booking systems, MS Office, strong organizational, problem-solving, and multitasking abilities, with attention to detail and a client-focused mindset.

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