Job Type: Full-time
IMPORTANT NOTE FROM THE FOUNDER: I don’t read CVs without pictures and proven experience. The first interview will be on a video call and, if successul, you will be invited at our workshop for a final interview.
The selected candidate will join a unique team and a great work environment.
About The Makers Society
We’re a community-driven woodworking school and maker-space where craftspeople learn new skills. Our ethos is simple: empower people to create with their hands and build a refuge from automation overload.
The Role
We need a sharp, proactive coordinator who can master our workflows. You’ll be the glue between the workshop, classroom, storefront, and back office, keeping operations smooth while championing a stellar member experience.
Key Responsibilities
Front-Desk & Member Support – greet visitors, handle inquiries (phone, email, WhatsApp), manage bookings, and keep the vibe welcoming.
Systems & Data Management – maintain Airtable bases (inventory, courses, CRM), push accurate exports to Shopify & QuickBooks.
Order & Inventory Coordination – process e-commerce orders, arrange couriers, monitor stock thresholds, and raise purchase orders when items hit low-stock alerts.
Finance & Reporting – issue estimates,, generate invoices, reconcile payments, and prepare monthly KPI snapshots for management.
Marketing Support – schedule email journeys (Mailchimp), upload IG/LinkedIn posts drafted by our marketing team, and compile engagement stats.
Must-Have Skills & Experience
- 3+ yrs in an admin/ops role (retail, education, or e-commerce preferred).
- Confident with Airtable, Shopify (or similar CMS), QuickBooks Online, and basic spreadsheet formulas.
- Automation know-how: Google Workspace.
- Clear written & spoken English; Arabic is a plus.
- Eagle-eye for detail
- Customer-centric mindset: You can juggle a ringing phone, a walk-in visitor, and a Slack ping without losing your smile.
Nice-to-Haves
- Love for craft and manua skills.
- Experience uploading products with variant options and handling B2B quotations.
- Basic design (Canva) for last-minute social assets or signage.
What You’ll Get
- Competitive salary.
- A creative, honest and inclusive team that values transparency, sustainability, and lifelong learning.
Timeline & Training
- Start date: As soon as possible
- Handover: You will have to jump in the job and be proactive in learning. We will support you in learning.
- Probation: 6 months.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Required)
Experience:
- administrative assistant: 3 years (Preferred)
Location:
- Dubai (Required)