Operations and Training manager

    Location: Dubai

    Job Type: Full time

    Salary: 2,500 – 3,000

    Job description

    1. Recruitment & Team Building

    Source, interview, and recruit real estate agents for sales and rental divisions.

    Build strong, effective, and motivated sales teams.

    Oversee onboarding and orientation processes for new agents.

    2. Training & Development

    Conduct regular training sessions on sales strategies, negotiation skills, client handling, and market knowledge.

    Train agents on CRM systems, listing portals (Bayut, Dubizzle, Property Finder), and internal procedures.

    Provide ongoing coaching and personalized development plans.

    3. Sales Performance Management

    Set monthly and quarterly KPIs for agents and monitor performance.

    Identify skill gaps and provide corrective training where required.

    Encourage a performance-driven culture with accountability and discipline.

    4. Market & Strategy Planning

    Analyze market trends and provide guidance on target areas, pricing strategies, and competitive activity.

    Develop and implement sales strategies to improve lead conversion and deal closures.

    Plan team deployment across key locations and projects.

    5. Operational & Documentation Support

    Ensure all agents follow RERA regulations and company policies.

    Assist agents with documentation, compliance requirements, and transaction processes.

    Maintain records of training, performance reports, and team progress.

    6. Leadership & Communication

    Lead weekly meetings and training workshops.

    Act as a communication bridge between management and agents.

    Maintain a positive, professional, and motivating work environment.

    7. Motivation & Culture Development

    Encourage teamwork, discipline, and continuous learning.

    Support agents in achieving targets and recognizing achievements.

    Promote a culture of excellence, transparency, and growth.

    Skills

    Proven experience in real estate training, team leadership, or sales management (Indian preferred).

    Strong understanding of Dubai property market (off-plan & secondary).

    Excellent communication, leadership, and presentation skills.

    Familiarity with CRM systems, Bayut, Dubizzle, and Property Finder portals.

    Ability to motivate, mentor, and guide teams effectively.

    Fluent in English (Arabic is a plus).

    “Benefits”

    Competitive compensation package.

    Professional and supportive work environment.

    Opportunity for career growth within the company.

    Company visa and other benefits as per UAE law.

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