Key Responsibilities
- Receive and inspect incoming goods, verifying accuracy and condition.
- Accurately store goods in the warehouse following internal procedures.
- Perform regular stock checks and inventory control.
- Assist customers at the service counter by preparing physical orders for collection or shipment.
- Generate quotations and issue sales invoices in coordination with internal systems.
- Maintain order and cleanliness in the warehouse and customer service area.
- Collaborate closely with internal departments and HQ in Italy to ensure smooth operations.
- Support documentation and basic administrative activities related to warehouse and sales.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: 1-2 years in a similar customer service and/or warehouse role preferred.
- Previous experience in a B2B environment or within the jewellery/metals industry is a plus.
Skills
- Strong organizational and time management skills.
- Attention to detail and high accuracy in stock handling.
- Excellent written and verbal communication skills, both in English and Hindi
- Customer-oriented with a professional and courteous approach.
- Proficient with Microsoft Office (Excel, Outlook) and basic inventory systems.
- Ability to handle physical work, including lifting and moving goods.
- Team player with a flexible and solution-oriented mindset.